Term and Conditions

Welcome to Ghost London. These Terms and Conditions govern your use of our website and purchases of our sophisticated collections. By accessing fashionghostlondon.com and making a purchase, you agree to be bound by these terms.

1.1 Acceptance of Terms

By accessing and using Ghost London’s website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1.2 Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and product designs, is the property of Ghost London and protected by international copyright laws. The “Ghost London” name and all related logos are trademarks of our company.

1.3 User Responsibilities

You agree to use this website for lawful purposes only and shall not:

• Copy, reproduce, or distribute any content without explicit permission
• Use the website in any way that could damage, disable, or impair our services
• Attempt to gain unauthorized access to any portion of the website

2.1 Product Collections

Ghost London offers sophisticated fashion collections including:

• Dresses (multiple collections)
• Coats & Jackets
• Tops and Pants
• Skirts and Shorts
• Petites and Plus sizes
• Turquoise Jewelry and Accessories
• Hats and Scarves

2.2 Product Descriptions

We strive to accurately display our products, including colors and details. However, slight variations may occur due to monitor settings. Product availability is subject to change without notice.

2.3 Geographic Restrictions

Ghost London serves customers worldwide, with the exception of some Asian countries and remote locations. We reserve the right to limit sales to specific regions at our discretion.

3.1 Order Process

All orders are subject to acceptance and availability. The ordering process consists of:

1. Product selection and addition to cart
2. Provision of accurate shipping and billing information
3. Payment authorization
4. Order confirmation email

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Currency

All prices are displayed in US Dollars (USD) and include applicable taxes where required by law. We reserve the right to adjust prices at any time, though orders already placed will be honored at the price quoted at time of purchase.

3.4 Order Processing

All orders are processed within 1-2 business days from the date of purchase, excluding weekends and holidays.

4.1 Shipping Methods

Ghost London offers two premium shipping options:

4.2 International Shipping

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country. Ghost London is not responsible for these additional charges.

4.3 Delivery Responsibilities

Once the package is handed to the shipping carrier, risk of loss and title pass to you. Any shipping delays caused by customs, weather, or other factors beyond our control are not our responsibility.

5.1 Return Policy

At Ghost London, we are committed to your complete satisfaction. Returns must be initiated within 15 days of receiving your order to be eligible for a refund or exchange.

5.2 Return Conditions

To be eligible for return, items must be:

• In original condition – unworn, unwashed
• With all original tags attached
• In original packaging
• Accompanied by the original invoice

5.3 Non-Returnable Items

To ensure the integrity and sophistication of our collections, the following cannot be returned:

• Jewelry items (including Turquoise Jewelry) for hygiene reasons
• Hats and Accessories that come in direct contact with skin or hair
• Items that have been worn, washed, or damaged after delivery
• Products without original tags or packaging

5.4 Return Process

To initiate a return:

1. Contact customer service at [email protected] within 15 days
2. Use the provided return request template
3. Wait for approval and shipping instructions
4. Ship your return (customer responsible for shipping costs unless due to our error)

5.5 Refund Information

• Refund Timeframe: 7-10 business days after we receive and inspect returned items
• Refund Method: Credited to original payment method
• Shipping Costs: Original shipping fees are non-refundable

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

6.2 Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all purchases.

6.3 Prohibited Uses

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.

Ghost London shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and protect your data.

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the modified terms.

These Terms and Conditions are governed by the laws of the United States and the state of Kentucky, without regard to conflict of law principles.